This article explains the basic rules for inquiry settlement, including settlement methods, attribution logic, and reconciliation mechanisms.
In a pay-per-inquiry/performance-based partnership model, clear settlement rules are the foundation of the collaboration. The following explains the basic logic of settlement.
Inquiry settlement is divided into three models: pay-per-inquiry, commission-per-deal, and a combination of both. The core lies in the attribution logic (cycle + source tracking) and the reconciliation mechanism (transparent reconciliation + dispute handling). The key to settlement rules is transparency, traceability, and verifiability, with the specific terms subject to the contract.
It depends on your business characteristics. Pay-per-inquiry suits scenarios where you want to lock in costs quickly and measure leads; pay-per-commission suits scenarios with high trust and a pursuit of long-term mutual benefit. They can also be combined — the specific choice depends on your business and the cooperation agreement.
In B2B, the cycle from lead capture to closing is often long (months or even longer). A longer attribution window (e.g., 180 days) ensures the true value of leads can be measured accurately, avoiding underestimation of results due to delayed conversions.
Record lead sources and flow through traceable tools (CRM, data platforms) to support reconciliation and review. Legitimate partnerships provide transparent data as a basis and establish a dispute resolution mechanism.