Your Brand Not Mentioned by AI? An AI Visibility Audit Checklist for 9 Major Entry Points
Also note down "who got recommended" — your competitor list is exactly who you'll be analyzing for gaps next.
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Also note down "who got recommended" — your competitor list is exactly who you'll be analyzing for gaps next.
All four dimensions overlap. This means: money spent on the overlapping part pays once and delivers twice the results.
ChatGPT / Gemini: Trust the official site, trust the entity. When answering "recommend a vendor"-type questions, they prioritize building answers from brand official website information, preferring "fact density" — the clearer the official site states products, specs, and company facts, the more likely it is to be treated as credible material.
An entity is the unit of cognition through which AI understands a "real-world object." For a company, an entity = brand name + a set of verifiable facts (what you do, where you are, your size, products, awards, etc.). The key point: an entity is a "profile," not a "word"—AI won't "recognize" you just because you write your brand name twice. It needs to piece that profile together from multiple sources and cross-verify it.
When AI citation happens, the customer is in a "reading the answer" state — they've noted your name, but most likely won't open your site on the spot. What actually happens is this chain: cited (awareness) → remembered → active search → site visit → inquiry. Every hop along this chain decays, but every hop can also be tracked with tools. Most people only watch the last hop, and so conclude "GE